The following General Terms and Conditions of Sale govern the offer and sale of products on this web site ("www.backstreet-merch.com"). The products purchased on www.backstreet-merch.com are directly sold by Backstreet International Merchandise Ltd.
Backstreet International Merchandise Ltd is registered with the Companies' Registration Office, Cardiff under number 2597733. VAT no. GB 549 048522. Backstreet International Merchandise Ltd registered office in London is located 1a High Street, Epsom, Surrey. KT19 8DA. (hereinafter referred to as "the Vendor" or "We" or "Us").
Goods will be despatched within 28 days of an order being received. Should an item be unavailable the customer will be informed by an email and an alternative offered if the original item is no longer available. We will endeavour to obtain the original item at all costs, sometimes due issues with some suppliers it may take longer that 28 days.
No customer information, including email addresses shall be given or sold to any third parties in accordance with our privacy policy.
Your card will be charged as soon as you submit your order.
Attempts to gain goods with false or invalid information will be dealt with as fraud; our system uses some of the best fraud prevention checks provided by our payment provider along with addition algorithms created by our programming team. Orders may be deleted without notification if we believe them to be fraudulent.
If we feel that you are using information fraudulent information or credit card data that does not belong to you then we will be forced to pass on any information to the local authorities in the United Kingdom and/or United States.
All billing details will be kept for 3 years for taxation reasons and will then be destroyed.
Backstreet International Merchandise Limited are committed to providing only 100% official licensed products, if any item displayed on our website is not 100% official we will remove the product from our database at the first available opportunity.
We reserve the right to credit or cancel any order that may appear to be fraudulent or incomplete.
We supply all goods at the request of our customers if they are ordered in compliance with these Terms & Conditions.
If we experience problems with fulfilling an order we will email the customer with details of the problem and offer an alternative if necessary we may re-process the order to resolve issues that may arise at the point of ordering.
It is the responsibility of the customer to ensure that all details for their orders are correct at the time of ordering.
Upon placing the order, the customer agrees that the information given on the order is correct. Any changes to information contained on the customer at the time of ordering will be made at the discretion of Backstreet International Merchandise Ltd.
By agreeing to these terms and conditions the customer agrees that Backstreet International Merchandise Ltd from time to time might send promotional mail to the customer. These promotional mailing will stop if requested by the customer.
Returns will only be accepted within 14 days of receipt and only with prior authorization from our customer support department.
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